Terms of Service
Terms of Service
Last updated: May 9, 2026
Welcome to Friendly Paw (friendlypawstore.com). By accessing or using our store, you agree to the following terms and conditions.
1. General
Friendly Paw is an online pet supplies store based in Poland, operating under Polish law. We sell pet accessories, toys, bedding, and grooming products via a dropshipping model.
2. Orders
- By placing an order, you confirm that the information provided is accurate and complete.
- We reserve the right to cancel orders in case of pricing errors, stock unavailability, or suspected fraud.
- Order confirmation will be sent to your email address after purchase.
3. Pricing and Payment
- All prices are displayed in Polish Zloty (PLN) and include VAT where applicable.
- Payment is processed securely via Shopify Payments. We accept major credit/debit cards and other available payment methods.
- We are not responsible for additional bank fees or currency conversion charges.
4. Shipping
- We ship to Poland and selected EU countries.
- Delivery times and shipping costs are displayed at checkout.
- We are not responsible for delays caused by carriers or customs.
- For full details, please see our Shipping Policy.
5. Returns and Refunds
- You have the right to return products within 14 days of receipt, in accordance with EU consumer law.
- Products must be unused and in original packaging.
- For full details, please see our Returns & Refunds Policy.
6. Intellectual Property
All content on this website (images, text, logos) is the property of Friendly Paw or its suppliers and may not be reproduced without permission.
7. Limitation of Liability
Friendly Paw is not liable for indirect, incidental, or consequential damages arising from the use of our store or products.
8. Governing Law
These Terms of Service are governed by the laws of Poland. Any disputes shall be resolved in the competent courts of Poland.
9. Contact
If you have any questions about these Terms, please contact us at: kuznecovvytalij@gmail.com