Shipping Policy 🚚

At Friendly Paw, we do our best to deliver your order as quickly and safely as possible.

Delivery Times

• 🇵🇱 Poland — 2 to 5 business days
• 🇪🇺 European Union — 5 to 10 business days

Please note that delivery times may vary depending on your location and the supplier. You will receive a tracking number by email once your order has been shipped.

Shipping Costs

Shipping costs are calculated at checkout based on the size, weight, and destination of your order. We regularly offer free shipping promotions — check our homepage for current deals!

Order Processing

Orders are typically processed within 1–2 business days. You will receive a confirmation email as soon as your order is on its way.

Tracking Your Order

Once your order is shipped, you will receive an email with a tracking link. You can use this link to monitor your delivery in real time.

Issues with Delivery

If your order has not arrived within the expected timeframe, please contact us through our Contact page and we will investigate immediately.