Privacy Policy

Privacy Policy

Last updated: May 9, 2026

This Privacy Policy describes how Friendly Paw (friendlypawstore.com) collects, uses, and protects your personal data when you visit our store or make a purchase.

1. Data Controller

The data controller is the owner of Friendly Paw, based in Poland. Contact: kuznecovvytalij@gmail.com

2. What Data We Collect

  • Name, email address, shipping address, phone number
  • Payment information (processed securely by Shopify Payments — we do not store card details)
  • Order history and browsing behavior on our store
  • IP address and device/browser information (via cookies)

3. How We Use Your Data

  • To process and fulfill your orders
  • To communicate with you about your order status
  • To improve our store and customer experience
  • To comply with legal obligations

4. Cookies

We use cookies to ensure the proper functioning of our store, analyze traffic, and personalize your experience. You can manage cookie preferences in your browser settings.

5. Third-Party Services

We use the following third-party services that may process your data:

  • Shopify – e-commerce platform and payment processing
  • Google Analytics – website traffic analysis
  • Facebook/Meta – advertising and remarketing

6. Your Rights (GDPR)

As a resident of the EU/EEA, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability

To exercise your rights, contact us at: kuznecovvytalij@gmail.com

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.